Mi9 Ranked 2nd in Customer Satisfaction and Quality of Support on the 2023 RIS Software LeaderBoard
MIAMI, FLORIDA December 9, 2022 – Based on stringent criteria, the annual RIS Software LeaderBoard evaluates retail technology vendors in...
Customer
5 Tips To Improve Your Customer Journey and Increase Profits
Finding ways to improve your customer journey is more important than ever in 2022. With millions of interconnected businesses across...
Training, support key in deploying fixed self-checkout solutionsRetail Customer Experience
Dec. 12, 2022ECR Retail Loss, a U.K.-based organization that studies and recommends solutions for retail loss, has released data points...
Customer Rewards And Loyalty Program Examples
Amazon Prime Far and away the most well-known and widely used eCommerce company is Amazon. It’s no great secret that...
Principles of transformative experience design (Part 2)| Design StrategyRetail Customer Experience
In this second part of a two-part series, Lisa Powers, associate UX director at Capgemini, discusses the second set of...
Retailers Focus On Customer Experience With Store Remodelling
At the height of the COVID-19 pandemic, it seemed as if the demise of physical retail was imminent. With stores...
Angry Customer Rants on Twitter for Common Post-purchase Issues
Angry customer rants due to issues like these can heavily damage your online reputation and lead your potential customers into...
Top 5 trends impacting the 2022 holiday season| Retail StrategyRetail Customer Experience
The top five consumer trends impacting sales this holiday shopping season.Dec. 15, 2022 | by Matthew Furneaux — Director of...
